Approach And Methodology

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Here at FCM our experienced professionals have spent many years in understanding the business have mastered the art of understanding debtors and the quality of their debt. This enables us to perform and deliver exceptional results for our clients. Management continuously monitors daily, weekly, biweekly, monthly contact reports and projections which are shared with our clients.

Our advanced and polygonal debt collection software with the combination of predictive dialer technologies and data scrubbing techniques through Equifax and Transunion enables us to explore all avenues of debt collection to achieve a high rate or recovery.

In-house training program benefits both the company and the employee. FCM follows a scheduled in-house training program which not only helps improve skills at workplace, but also empowers employees to share what they know for the success of everyone in the organization. Our experienced professionals have spent many years in understanding the business have mastered the art of understanding debtors and the quality of their debt. This enables us to perform and deliver exceptional results for our clients. We understand the challenges our clients face once a debt becomes a bad debt. We have specific work plans for various types of clients which are designed to cater to their specifics needs.

FCM has a designated Client Support Services Coordinator.

  • Phone: (416) 480-2202
  • Email: customerservice@firstlinecredit.com
  • Mail:
    C/o Client Support Service Coordinator
    Firstline Credit Management Inc.
    Suite 10 & 11, 245 Matheson Blvd East
    Mississauga, Ontario L4Z 3C9

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