Privacy Policy

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At Firstline Credit Management Inc. we recognize the importance of maintaining the privacy of our customers and clients. FCM is subject so the requirements and provisions of the Personal Information protection and Electronics Document Act (PIPEDA), the regulations enacted under PIPEDA, and any other applicable legislation or regulations, includes the Collection Agency Act of Ontario or other provinces.

Our goal is to maintain the trust of our clients while handling personal and confidential information. There are policies, procedures and guidelines in place to ensure strict compliance with our privacy policy. This policy is in effect for all the employees of Firstline Credit Management Inc. PIPEDA sets out rules for how the private sector organizations can collect, use or disclose personal information in the course of commercial activities

It is our policy to ensure that all collection activity including skip tracing is done in accordance with various laws which govern our professional standards. To ensure these steps are followed, there are regular training sessions and our clients are updated with our privacy policy.

FCM has a designated Privacy Officer who is in charge of enforcing privacy policy. For more details on privacy policy please contact privacy officer at:

  • Phone: (416) 480-2202
  • Email:
  • Mail:
    C/o Privacy Officer
    Firstline Credit Management Inc.
    Suite 10 & 11, 245 Matheson Blvd East
    Mississauga, Ontario L4Z 3C9